The second-hand marketplace Shoppers Voice Frustration About Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
